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Florida Department of Financial Services: F.A.C.T.S


Contract Information




Agency Contract ID: C2737

Long Title: TelaForce, LLC a Titan Technologies Company


Total Contract Amount: $156,622,231.73

Total Budgetary Amount: $156,622,231.73

Total Payment To Date: $156,622,231.73

Date of Execution: 04/05/2020

General Description: n/a

Main Information

Agency Contract ID: C2737

FLAIR Contract ID: C2737

Short Title: TelaForce

Long Title: TelaForce, LLC a Titan Technologies Company

Contract Type: Standard Two Party Agreement by Statute

Contract Status: Closed or Expired

Date of Execution: 04/05/2020

Date of Beginning: 04/05/2020

Original End Date: 04/04/2021

New Ending Date: 09/30/2021

Agency Service Area:

Statutory Authority: 443.091

Contract Involves State or Federal Financial Assistance: No


Provide for Administrative Cost: No

Provide for Periodic Increase: No

Procurement Information

Authorized Advanced Payment: No

Method of Procurement: Emergency Purchases Per Governor's Executive Order [s. 14.021, FS]

State Term Contract ID:

Contract’s Exemption Justification: 14.021 specifies exempt status.

Agency Reference Number:

Business Case Study Done: No

Legal Challenges to Procurement: No

Outsourcing / Capital Improvements

Was the Contracted Function Previously Performed by the State: No

Was the Contracted Function Considered for Insourcing back to the State: No

Did the Vendor Make Capital Improvements on State Property: No

Budget Information

Original Contract Amount: $79,911,520.00

Total Contract Amount: $156,622,231.73

Total Recurring Budgetary Amount: ($5,525,848.27)

Total Non-Recurring Budgetary Amount: $162,148,080.00

Total Budgetary Amount: $156,622,231.73

Total Unfunded Amount: $0.00

As of Date: 7/21/2021

Recurring Budgetary Amount Account Code Fiscal Year Effective Date FY Cost Accumulator Agency Amendment Reference
($5,525,848.27) 40-20-2-195004-40200200-00-105153-00 07/21/2021 2021-2022 A2
$0.00 40-20-2-195004-40200200-00-105153-00 09/04/2020 2020-2021

Non-Recurring Budgetary Amount Account Code Fiscal Year Effective Date FY Cost Accumulator Agency Amendment Reference
$82,236,560.00 40-20-2-195004-40200200-00-100778-00 04/04/2021 2020-2021 A1
$0.00 40-10-1-000415-40200200-00-105153-00 03/25/2021 2020-2021
$0.00 40-10-1-000415-40200200-00-105157-00 11/20/2020 2020-2021
$79,911,520.00 40-20-2-195004-40200200-00-100778-00 04/05/2020 2019-2020

Contract Change

Change Type Amendment Amount Agency Amendment Reference Change Description Amendment Effective Date Amendment Execution Date New Ending Date
Amendment ($5,525,848.27) A2 Deob at closeout 07/16/2021 07/16/2021
Amendment $82,236,560.00 A1 Contract increased to $162,148,080.00 & Contract extended 05/05/2021 04/02/2021 09/30/2021


Name Line 1Name Line 2City State ZipMinority Vendor Designation
SODAK SYSTEMS LLC TELAFORCE NICEVILLE FL 325780000 Florida Veteran, Non Certified


CFDA Code Description


No CSFA Codes found for the contract.
More Deliverable Number      Commodity/Service Type Major Deliverable Method of Payment
Telecommunication Services Call Center Supervisors Fixed Price - Lump Sum
Telecommunication Services Call Center Contact Agency Fixed Fee / Unit Rate
Telecommunication Services Internal Quality Reviews Fixed Fee / Unit Rate
 Displaying 1 to 3 of 3    

Payments are also referred to as expenditures (creating or incurring a legal obligation to disburse money) or disbursements (the payment of expenditures). Payments include disbursements and accounting adjustments made on a contract. Payments are always positive amounts while accounting adjustments may be positive or negative depending on the type of adjustment.

Payment Details

"Date" in the listing below indicates the date the payment voucher was recorded in the system, not the date the payment was issued.
More Fiscal Year Total Amount
2020-2021 $117,408,036.17
2019-2020 $39,214,195.56

If a payment or adjustment to a contract was made before July 1, 2012, the information may not be posted in this system.

Contract Documents

Click on the pdf icon or Agency Document Link to view the document
Document Type Document Reference # Executed Date Document Add Date Agency Document Link View
Original Contract Original Contract - C2737 04/05/2020 4/8/2020 2:22:27 PM
Procurement Original Contract - C2737 7/5/2022 9:11:52 AM
Amendment A1 04/02/2021 5/7/2021 12:06:34 PM

Audit results posted prior to June 30, 2012, appear in a summarized form. As of July 1, 2012, the audit reporting process was expanded to include additional questions and comments from the Bureau of Auditing. As audits are captured in electronic format, they will be posted to this system. If you are interested in seeing audit reports by Fiscal Year and Agency Action Plans, please click here to navigate to the Transparency Florida Contract Audit page.
Audit Type Review Date Fiscal Year View
Contract Review 01/29/2021 2020-2021 View

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