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Deliverable Number
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Commodity/Service Type
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Major Deliverable
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Method of Payment
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TELECOMMUNICATIONS CONSULTANT & SERVICE
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SIP Trunking Services: A SIP Trunk is used to setup communications between an enterprise IP-PBX and ...
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Fixed Fee / Unit Rate
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| Major Deliverable: SIP Trunking Services: A SIP Trunk is used to setup communications between an enterprise IP-PBX and telecommunications service providers? network services. The MyFloridaNet data network is the underlying infrastructure that provides secure and reliable access to the SIP Trunking service providers. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and voice quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/voice_services/sip_trunking/centurylink_smartip_trunking/rates |
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TELEPHONE SERVICES
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Local Telephone Service: SUNCOM Local Service includes over 160 consolidated Central Office based sw...
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Fixed Fee / Unit Rate
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| Major Deliverable: Local Telephone Service: SUNCOM Local Service includes over 160 consolidated Central Office based switching systems (Centrex) with over 160,000 access lines (main stations). |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and voice quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/voice_services/local_telephone_service/rate_schedule |
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TELEPHONE SERVICES
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Long Distance Service: SUNCOM Long Distance Service provides a method for customers to place long di...
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Fixed Fee / Unit Rate
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| Major Deliverable: Long Distance Service: SUNCOM Long Distance Service provides a method for customers to place long distance Voice, Fax and Dial-Up Data calls within the Continental United States, Canada, and portions of Puerto Rico. The SUNCOM backbone is available 99+% of the time with all calls having a primary and alternate route, which means a high probability of call completion. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and voice quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/voice_services/long_distance_services/rate_schedule |
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TELEPHONE SERVICES
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Toll Free Services: SUNCOM offers customers the ability to establish in-bound toll free services wit...
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Fixed Fee / Unit Rate
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| Major Deliverable: Toll Free Services: SUNCOM offers customers the ability to establish in-bound toll free services with available ""vanity"" numbers. May establish toll free numbers for in-state or national toll free dialing and for international toll free dialing (limited countries). Offered with many enhanced service feature options, this SUNCOM service terminates on local telephone lines/trunks on a switched or dedicated configuration and is handled like any other incoming telephone call. Several tools can be accessed online with this service. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and voice quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/voice_services/toll_free_800_services/rate_schedule |
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TELECOMMUNICATIONS CONSULTANT & SERVICE
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Hosted Interactive Voice Response: SUNCOM IVR services require little or no start-up cost. Charges a...
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Fixed Fee / Unit Rate
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| Major Deliverable: Hosted Interactive Voice Response: SUNCOM IVR services require little or no start-up cost. Charges are based on usage and professional services development is priced by the hour. Speech recognition is also available and priced on an individual case basis. The provider will deliver a quote based on the professional service hours required. These services require no term commitment and are easily procured with existing DMS contracts. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/voice_services/hosted_interactive_voice_response |
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TELEPHONE SERVICES
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Hosted Voice over IP Services: Voice over Internet Protocol Service (VIPS) is among the latest telep...
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Fixed Fee / Unit Rate
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| Major Deliverable: Hosted Voice over IP Services: Voice over Internet Protocol Service (VIPS) is among the latest telephony communications technology provided by SUNCOM. Unlike standard telephone lines, VIPS utilizes our MyFloridaNet data network as the underlying infrastructure for placing calls. With the use of this technology, SUNCOM customers have the ability to integrate voice and data services into a single network application. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and voice quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/voice_services/hosted_voice_over_ip_services_vips/rate_schedules |
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FACSIMILE, COMMUNICATIONS EQUIPMENT.
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Hosted Fax Services: SUNCOM's Hosted Fax Service provides an alternative to traditional fax machines...
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Fixed Fee / Unit Rate
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| Major Deliverable: Hosted Fax Services: SUNCOM's Hosted Fax Service provides an alternative to traditional fax machines, fax servers, and telephone lines. Send and receive faxes with only a network connection and a web browser. Inbound faxes are received at the enterprise server, converted to PDF or TIFF, encrypted according to your preference and delivered to the recipient. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/voice_services/hosted_fax_service/rate_schedule |
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TELECOMMUNICATIONS CONSULTANT & SERVICE
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STEPS Services: SUNCOM TELEPHONY EQUIPMENT PREMISE-BASED SERVICES. Correlates with Telephony & Equip...
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Fixed Fee / Unit Rate
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| Major Deliverable: STEPS Services: SUNCOM TELEPHONY EQUIPMENT PREMISE-BASED SERVICES. Correlates with Telephony & Equipment Services STC #730-000-09-1. A new comprehensive solution for acquiring premise based pure IP and/or IP enabled telephone/communications systems to address telephony requirements far beyond a basic telephone system. Integrated with SUNCOM voice network services and MyFloridaNet, STEPS offers an end-to-end, complete turn-key, integrated telephony solution with a Vendor Management Option. To provide better service and reliability, DMS has incorporated Service Level Agreements (SLAs) into STEPS to back up SUNCOM requirements for superior performance. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and voice quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/business_operations/state_purchasing/vendor_information/state_contracts_agreements_and_price_lists/state_term_contracts/archive/telephony_equipment_and_services/contractors |
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TELECOMMUNICATIONS CONSULTANT & SERVICE
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MyFloridaNet: MyFloridaNet (MFN) is a comprehensive solution providing a rich and flexible enterpris...
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Fixed Fee / Unit Rate
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| Major Deliverable: MyFloridaNet: MyFloridaNet (MFN) is a comprehensive solution providing a rich and flexible enterprise communications infrastructure dedicated for the exclusive use of State of Florida customers. This new enterprise infrastructure is based on a Multi-Protocol Label Switching (MPLS) technology providing improved security and robust connectivity resulting in a highly available (HA) and highly reliable (HR) statewide communication network. MyFloridaNet (MFN) will provide service elements such as network core, local loop access, customer premises equipment (CPE), security, network management tools, design and engineering for a complete turn-key solution with flat-rate (12 Mbps and below) pricing statewide. MyFloridaNet will provide a robust network with stringent service levels and enhanced security. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability. Refer to service level agreement between DMS and the service provider. http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/data_transport_services/myfloridanet/mfn_resources/service_levels |
| Financial Consequences: Refer to service level agreement between DMS and the service provider. http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/data_transport_services/myfloridanet/mfn_resources/service_levels |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/data_transport_services/myfloridanet/rate_schedule |
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COMPUTERS, FILE SERVER/NETWORK SERVER
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Southwood Shared Resource Center: Usage Based Network Service provides eligible users with access to...
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Fixed Fee / Unit Rate
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| Major Deliverable: Southwood Shared Resource Center: Usage Based Network Service provides eligible users with access to the State Intranet and Internet through the Southwood Shared Resource Center (SSRC). DMS-DivTel provides this access through aggregate network facilities installed at the SSRC. Users will be invoiced based on their actual bandwidth utilization. The measurement of bandwidth utilization will be accomplished by monitoring and collecting the NetFlow information of IP addresses. Customers will be invoiced at a rate of $0.47 per GigaByte (GB) of traffic. Customers total invoice amount will depend on the total bandwidth usage for the relevant month. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and data throughput. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/data_transport_services/ssrc_usage_based_network_service |
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INTERNET SERVICE PROVIDER
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Remote Broadband Service (RBS): SUNCOM?s Remote Broadband Service (RBS) provides customers with remo...
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Fixed Fee / Unit Rate
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| Major Deliverable: Remote Broadband Service (RBS): SUNCOM?s Remote Broadband Service (RBS) provides customers with remote Internet access, utilizing the latest broadband best-effort transport technologies. RBS provides cost-effective remote broadband access via Digital Subscriber Line (DSL), which is digital data transmission over the wires of a local telephone network. Eligible SUNCOM customers working from small offices and homes will be able to connect via the Internet to work-related resources. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/data_transport_services/remote_broadband_service_rbs/rate_schedule |
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NETWORK INTERFACE CARDS/ADAPTERS/
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Wireless VPN: Virtual Private Network (VPN) is a group of two or more computer systems, typically co...
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Fixed Fee / Unit Rate
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| Major Deliverable: Wireless VPN: Virtual Private Network (VPN) is a group of two or more computer systems, typically connected to a private network with limited public-network access, which communicates securely over a public network. VPNs may exist between an individual machine and a private network (client-to-server) or a remote LAN and a private network (server-to-server). VPNs include encryption, strong authentication of remote users or hosts, and mechanisms for hiding or masking information about the private network topology from potential attackers on the public network. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and data throughput. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/remote_access/virtual_private_network_vpn_services/wireless_vpn/rate_schedule |
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INTERNET SERVICE PROVIDER
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AirCard Services: AirCard Service is a non-proprietary TCP/IP based wireless data service traversing...
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Fixed Fee / Unit Rate
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| Major Deliverable: AirCard Services: AirCard Service is a non-proprietary TCP/IP based wireless data service traversing cellular and/or PCS commercial infrastructure. It is intended to provide mobile access TCP/IP data communications. With a wireless friendly VPN client used to encrypt all data communications, secure access to the State Intranet is consistent with established DMS policies. Customers are able (if NOT connected to the State network or needing state Intranet access) to route their specific IP traffic across the Internet using their VPN. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/wireless_services/wireless_data_services_aircard/rate_schedule |
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INTERNET SERVICE PROVIDER
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Blackberry/Smartphone: Quality wireless e-mail services through BlackBerry and Smartphone technology...
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Fixed Fee / Unit Rate
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| Major Deliverable: Blackberry/Smartphone: Quality wireless e-mail services through BlackBerry and Smartphone technology. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability and voice quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/wireless_services/wireless_data_services_blackberry_smartphone/rate_schedule |
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NETWORK INTERFACE CARDS/ADAPTERS/
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Secure Sockets Layer (SSL) Virtual Private Network Services (VPN): A VPN is a group of two or more c...
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Fixed Fee / Unit Rate
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| Major Deliverable: Secure Sockets Layer (SSL) Virtual Private Network Services (VPN): A VPN is a group of two or more computer systems, typically connected to a private network (a network built and maintained by an organization solely for its own use) with limited public-network access, which communicates securely over a public network. VPNs may exist between an individual machine and a private network (client-to-server) or a remote LAN and a private network (server-to-server). VPNs include encryption, strong authentication of remote users or hosts, and mechanisms for hiding or masking information about the private network topology from potential attackers on the public network. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and data throughput. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/remote_access/virtual_private_network_vpn_services/secure_sockets_layer_ssl_vpn/rate_schedule |
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NETWORK INTERFACE CARDS/ADAPTERS/
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Wireless Virtual Private Network Services (VPN): A VPN is a group of two or more computer systems, t...
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Fixed Fee / Unit Rate
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| Major Deliverable: Wireless Virtual Private Network Services (VPN): A VPN is a group of two or more computer systems, typically connected to a private network (a network built and maintained by an organization solely for its own use) with limited public-network access, which communicates securely over a public network. VPNs may exist between an individual machine and a private network (client-to-server) or a remote LAN and a private network (server-to-server). VPNs include encryption, strong authentication of remote users or hosts, and mechanisms for hiding or masking information about the private network topology from potential attackers on the public network. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and data throughput. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/remote_access/virtual_private_network_vpn_services/wireless_vpn/rate_schedule |
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NETWORK INTERFACE CARDS/ADAPTERS/
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Split Tunneling Virtual Private Network Services (VPN): A VPN is a group of two or more computer sys...
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Fixed Fee / Unit Rate
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| Major Deliverable: Split Tunneling Virtual Private Network Services (VPN): A VPN is a group of two or more computer systems, typically connected to a private network (a network built and maintained by an organization solely for its own use) with limited public-network access, which communicates securely over a public network. VPNs may exist between an individual machine and a private network (client-to-server) or a remote LAN and a private network (server-to-server). VPNs include encryption, strong authentication of remote users or hosts, and mechanisms for hiding or masking information about the private network topology from potential attackers on the public network. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service uptime and data throughput. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Cost of monthly service refunded. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/remote_access/virtual_private_network_vpn_services/split_tunneling_vpn/rate_schedule |
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TELECOMMUNICATIONS CONSULTANT & SERVICE
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Telecommunications Infrastructure Project Services (TIPS): TIPS is a service by which a project cons...
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Fixed Fee / Unit Rate
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| Major Deliverable: Telecommunications Infrastructure Project Services (TIPS): TIPS is a service by which a project consisting of significant construction or modifications for telecommunications infrastructure requirements is provided. For example, infrastructure for a new building, infrastructure for a new campus network, significant modifications to existing building infrastructure, modifications to an existing campus network, outdoor cabling, or significant Moves, Adds, and Changes such as moving 100 people within an office building. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Compliance with industry cabling standards. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Non-payment until project is complete and accepted. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/telecommunications_infrastructure_project_services/tips_pricing |
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COMPUTER PERIPHERALS; VIDEO CONFERENCING
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Reservationless Voice Conference Services: SUNCOM Reservationless Voice Conference Services gives on...
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Fixed Fee / Unit Rate
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| Major Deliverable: Reservationless Voice Conference Services: SUNCOM Reservationless Voice Conference Services gives on-demand conferencing, ability to initiate a conference call 24 hours a day, 7 days a week for up to 125 participants without the need to make a reservation. Regardless of the time of the day or how quickly the need to set up a conference call, SUNCOM allows the freedom and access to coordinate a conference on a schedule through Reservationless conferencing. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Credit issued for non-performance. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/conference_services/reservationless_voice_conference_services/rate_schedule |
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COMPUTER PERIPHERALS; VIDEO CONFERENCING
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Video Conference Services: SUNCOM provides video bridging and gateway services which enable real tim...
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Fixed Fee / Unit Rate
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| Major Deliverable: Video Conference Services: SUNCOM provides video bridging and gateway services which enable real time audio and video interaction between three or more locations equipped with video conference endpoints. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability and voice/video quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Credit issued for non-performance. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/conference_services/video_conference_services/rate_schedule |
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COMPUTER PERIPHERALS; VIDEO CONFERENCING
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AT&T Connect Webconference Services: SUNCOM Webconference services allow the ability to share projec...
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Fixed Fee / Unit Rate
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| Major Deliverable: AT&T Connect Webconference Services: SUNCOM Webconference services allow the ability to share projects, data, presentation, and ideas from a computer with other meeting participants. These participants only need a computer with Internet access and a telephone to participate in a meeting. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability and voice/video quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Credit issued for non-performance. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/conference_services/webconference_services/at_t_connect/at_t_connect_rates |
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COMPUTER PERIPHERALS; VIDEO CONFERENCING
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Intercall Unified Meeting Webconference Services: SUNCOM Webconference services allow the ability to...
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Fixed Fee / Unit Rate
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| Major Deliverable: Intercall Unified Meeting Webconference Services: SUNCOM Webconference services allow the ability to share projects, data, presentation, and ideas from a computer with other meeting participants. These participants only need a computer with Internet access and a telephone to participate in a meeting. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability and voice/video quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Credit issued for non-performance. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/conference_services/webconference_services/intercall_unified_meeting_ium/intercall_unified_meeting_rates |
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COMPUTER PERIPHERALS; VIDEO CONFERENCING
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WebEx Webconference Services: SUNCOM Webconference services allow the ability to share projects, dat...
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Fixed Fee / Unit Rate
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| Major Deliverable: WebEx Webconference Services: SUNCOM Webconference services allow the ability to share projects, data, presentation, and ideas from a computer with other meeting participants. These participants only need a computer with Internet access and a telephone to participate in a meeting. |
| Deliverable Price: $0.00 |
| Non Price Justification: Rate Agreement |
| Performance Metrics: Service availability and voice/video quality. Refer to service level agreement between DMS and the service provider. |
| Financial Consequences: Credit issued for non-performance. Refer to service level agreement between DMS and the service provider. |
| Source Documentation Page Reference: http://www.dms.myflorida.com/suncom/suncom_products_and_pricing/conference_services/webconference_services/webex/rate_schedule |
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