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Deliverable Number
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Commodity/Service Type
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Major Deliverable
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Method of Payment
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Portable video multimedia combined set
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The Contractor shall provide multimedia kiosks and tablets for use by inmates housed at Department f...
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No Cost
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Major Deliverable: The Contractor shall provide multimedia kiosks and tablets for use by inmates housed at Department facilities statewide at no cost to the Department. Additionally, the Contractor shall provide all infrastructure necessary to support the kiosks and tablets including, but not limited to, secure wired and wireless networks, charging carts, and support. Upon installation of the kiosks, inmates can use them to purchase tablets preloaded with a variety of educational and entertainment content. Inmates can also browse and purchase additional content for these tablets, including music, games, news, and eBooks. Tablets, loaded with agreed upon complementary content, will be made available for inmates to purchase with funds from their Inmate Trust Account or their Media Account, if approved by the Department. The Contractor will also provide a variety of goods and services to the Department at no cost, detailed in Section II(F)(18) of this Contract. |
Deliverable Price: $0.00 |
Non Price Justification: Agreement without a financial exchange or impact |
Performance Metrics: PM#1: Reports - 95% of all required reports shall be submitted in the timeframe specified on a monthly basis. Annual reports will be reviewed in the month they are due. PM #2: Priority 1 Outage Notification - 98% of the time the Department's Contract Manager, or designee, will be notified within 30 minutes of discovery of a Priority 1 outage. PM #3: Priority 2 Outage Notification - 95% of the time the Department's Contract Manager, or designee, will be notified within 60 minutes of discovery of a Priority 2 outage. PM #4: Priority 1 Ticket Response - 98% of the time the Contractor will respond to all Priority 1 trouble tickets within 24 hours. PM #5: Priority 2 Ticket Response - 95% of the time the Contractor will respond to all Priority 2 trouble tickets within 48 hours. |
Financial Consequences: PM #1 - $250.00 per percentage point, or fraction thereof, below 95%, monthly. PM #2 - $500.00 per percentage point, or fraction thereof, below 98%, monthly. PM #3 - $300.00 per percentage point, or fraction thereof, below 95%, monthly. PM #4 - $500.00 per percentage point, or fraction thereof, below 98%, monthly. Pm #5 - $300.00 per percentage point, or fraction thereof, below 95%, monthly. |
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Portable video multimedia combined set
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Amendment #1 adds language to allow the DMS Private Prisons to utilize the Contract and establishes ...
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No Cost
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Major Deliverable: Amendment #1 adds language to allow the DMS Private Prisons to utilize the Contract and establishes the commission rate. |
Deliverable Price: $0.00 |
Non Price Justification: Agreement without a financial exchange or impact |
Performance Metrics: PM#1: Reports - 95% of all required reports shall be submitted in the timeframe specified on a monthly basis. Annual reports will be reviewed in the month they are due. PM #2: Priority 1 Outage Notification - 98% of the time the Department's Contract Manager, or designee, will be notified within 30 minutes of discovery of a Priority 1 outage. PM #3: Priority 2 Outage Notification - 95% of the time the Department's Contract Manager, or designee, will be notified within 60 minutes of discovery of a Priority 2 outage. PM #4: Priority 1 Ticket Response - 98% of the time the Contractor will respond to all Priority 1 trouble tickets within 24 hours. PM #5: Priority 2 Ticket Response - 95% of the time the Contractor will respond to all Priority 2 trouble tickets within 48 hours. |
Financial Consequences: PM #1 - $250.00 per percentage point, or fraction thereof, below 95%, monthly. PM #2 - $500.00 per percentage point, or fraction thereof, below 98%, monthly. PM #3 - $300.00 per percentage point, or fraction thereof, below 95%, monthly. PM #4 - $500.00 per percentage point, or fraction thereof, below 98%, monthly. Pm #5 - $300.00 per percentage point, or fraction thereof, below 95%, monthly. |
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Portable video multimedia combined set
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Amendment #2 - misc. revisions
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No Cost
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Major Deliverable: Amendment #2 - misc. revisions |
Deliverable Price: $0.00 |
Non Price Justification: Agreement without a financial exchange or impact |
Performance Metrics: PM#1: Reports - 95% of all required reports shall be submitted in the timeframe specified on a monthly basis. Annual reports will be reviewed in the month they are due. PM #2: Priority 1 Outage Notification - 98% of the time the Department's Contract Manager, or designee, will be notified within 30 minutes of discovery of a Priority 1 outage. PM #3: Priority 2 Outage Notification - 95% of the time the Department's Contract Manager, or designee, will be notified within 60 minutes of discovery of a Priority 2 outage. PM #4: Priority 1 Ticket Response - 98% of the time the Contractor will respond to all Priority 1 trouble tickets within 24 hours. PM #5: Priority 2 Ticket Response - 95% of the time the Contractor will respond to all Priority 2 trouble tickets within 48 hours. |
Financial Consequences: PM #1 - $250.00 per percentage point, or fraction thereof, below 95%, monthly. PM #2 - $500.00 per percentage point, or fraction thereof, below 98%, monthly. PM #3 - $300.00 per percentage point, or fraction thereof, below 95%, monthly. PM #4 - $500.00 per percentage point, or fraction thereof, below 98%, monthly. Pm #5 - $300.00 per percentage point, or fraction thereof, below 95%, monthly. |
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Portable video multimedia combined set
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Amendment #3: Renews the Contract for three (3) years and includes administrative revisions.
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No Cost
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Major Deliverable: Amendment #3: Renews the Contract for three (3) years and includes administrative revisions. |
Deliverable Price: $0.00 |
Non Price Justification: Agreement without a financial exchange or impact |
Performance Metrics: See Section II., L., Performance Measures and Financial Consequences. |
Financial Consequences: See Section II., L., Performance Measures and Financial Consequences. |
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